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Retail team lead

Gladstone
beBeeLeader
Posted: 5 October
Offer description

Optical Store Leadership Opportunity

We are a global leader in designing, manufacturing, and distributing ophthalmic lenses, frames, and sunglasses. Our expertise lies in advanced lens technologies and iconic eyewear craftsmanship, creating a vertically integrated business that addresses evolving vision needs.

Our company crafts exclusive eyewear brands alongside esteemed licensed brands like Tiffany & Co and CHANEL. We lead the industry in innovation with cutting-edge lenses such as Varilux and Transitions.

As an inclusive team-first company, we value creating a workplace where team members feel valued, respected, and empowered. We provide equal opportunities regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Flexibility is key to our work culture, allowing team members to work in ways that meet their work-life commitments and support their wellbeing. We create a safe and inclusive environment for all.


Job Description

No prior optical experience is required – we provide comprehensive training to ensure you feel supported and confident in providing exceptional customer experiences.

We have been caring for Australians and New Zealanders for over 80 years, guiding customers through styling and personalising high-fashion frames from luxury brands like Ray-Ban, PRADA, Gucci, and more.


Key Responsibilities

* Coach, motivate, and guide your team to achieve store targets.
* Foster a culture of continuous improvement through coaching and employee development.
* Manage retail operations effectively, including stock control, staff scheduling, and tracking sales team performance.
* Deliver memorable customer service and exceptional product knowledge.


About You

* Proven track record as a sales leader with strong achievements within KPI structures.
* Excellent problem-solving ability and relationship-building skills.
* Effective time management and organisational skills.
* Previous leadership experience, preferably in retail.

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