As the first face and voice of OC’s Eastwood Office, the Reception & Administration Officer plays a critical role in shaping our clients' experiences. This role involves providing top-notch customer service and administrative support to our property management and sales teams.Key Responsibilities IncludeManaging the reception line by answering all incoming calls and directing through to the appropriate team memberOverseeing management of property keys and liaising with both external and internal stakeholdersManaging the enquiries email inbox, ensuring efficient query distributionAddressing sales and property management-related queries where applicableManaging ingoing and outgoing mail for the sitePreparation of lease packs and lease pack complianceReporting on current leases within the databaseAre You OC's Next Administration Champion?To Be Considered For This Opportunity, You Will Have6 months+ experience in a busy reception or front-of-house role within a corporate or professional environment (essential)Prior experience in a customer service role (desired)Microsoft Office skills (desired)Exceptional attention to detail, organisation and time management skillsA passion for customer service and administration supportAbout UsFounded in 2014 by Alexander Ouwens and Nathan Casserly, Ouwens Casserly Real Estate (OC) has rapidly expanded over the past 11 years. With seven offices across South Australia and a team of over 170 dedicated professionals in sales, property management, and projects - OC is a leader in the industry.Our success is built on a foundation of strong culture, professionalism, and a genuine desire to help people achieve their property goals. We are committed to innovation and continuous improvement, ensuring streamlined processes and delivering an exceptional customer experience.The PerksBenefitsAs a values-based organisation, OC provides a results and team-focused culture to work in. We know our people are our most valuable asset. Along with our outstanding support team to set you up for success, OC’s Employee Benefits Program includes:Additional leave entitlements to acknowledge significant personal and professional milestones.Health and wellbeing initiatives, including massage days, discounts at local gyms and studios, and more.Access to confidential coaching and support through our Employee Assistance Program, along with mindset sessions throughout the year.Active community involvement with local charity organisations.Reward and recognition programs, celebrating quarterly and annual achievements, as well as alignment with our company values.Continuous training and development opportunities with a strong focus on career growth and progression.Regular team celebrations and activities to foster a positive and engaging workplace culture.To ApplyIf this sounds like an environment in which you feel you connect with the company vision and reflect the company values of Authenticity, Optimism, Passion, and Precision, then we would love to meet you.Applications must be received by COB Friday 20th June 2025 to be considered.For further information, please visit our website – www.ocre.com.au
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