* Every 3rd Friday off + flexible hours for real work/life balance.
* Work with a Director who gives you freedom AND support. $75-$80k + super.
About Our Client
A growing brand and print specialist with a great vibe, a supportive team and a leader who empowers you to shine. If you want culture, creativity and genuine career growth, you'll love it here.
Job Description
* Act as the primary point of contact for clients, ensuring their needs are addressed promptly and professionally.
* Coordinate and manage client accounts, including handling inquiries and resolving issues efficiently.
* Collaborate with internal teams to ensure the timely delivery of services and client satisfaction.
* Maintain accurate and up-to-date client records in the system.
* Identify opportunities to improve client service processes and contribute to their implementation.
* Prepare and deliver detailed reports on client interactions and service outcomes.
* Assist with administrative tasks related to client service operations.
* Uphold company standards and policies while representing the business in all client interactions.
The Successful Applicant
A successful Client Service Coordinator should have:
* Previous experience in customer service or client account management, ideally within the business services industry.
* Strong communication and personal skills to build and maintain client relationships.
* Excellent organisational abilities with a keen eye for detail.
* Proficiency in using customer relationship management (CRM) systems and standard office software.
* A proactive approach to problem-solving and a customer-focused mindset.
* The ability to work independently and as part of a team in a fast-paced environment.
* A commitment to delivering high-quality service and exceeding client expectations.
What's on Offer
* Competitive salary package between $75,000 and $80,000 + Super.
* Permanent full-time role offering stability.
* Every third Friday off.
* Flexible hours to suit your rhythm and lifestyle.
* Regular team lunches + social events; feel connected, not just employed.
* Convenient location with easy access to public transport and amenities.
* Training offered, so you can keep building skills.
If you're reading this and thinking "this is me," then don't wait - apply now! We can't wait to meet someone who brings the right energy to the team.
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