About the Role
This is a hands-on leadership role responsible for delivering consistent, high-quality pastry products across:
* Day delegate conferences and large buffet services
* Plated desserts for gala events and restaurant service
* Café items, seasonal offerings and grab-and-go concepts
* Celebration cakes, VIP amenities and special requests
You will play a key role in maintaining brand standards, managing costs, developing people and ensuring guests receive an exceptional experience every time.
Key Responsibilities
* Lead and manage the pastry kitchen team across all outlets and events
* Operate a true multi-outlet pastry kitchen, maximising shared people and equipment resources
* Ensure all pastry offerings meet and exceed Pullman brand standards
* Maintain the highest standards of food preparation, presentation and consistency
* Drive a strong food safety culture in line with HACCP and WHS requirements
* Work closely with other hotel departments to ensure seamless service delivery
* Direct stewarding support to meet operational pastry requirements
* Foster a positive, learning-focused kitchen culture built on teamwork and respect
* Financial & Operational Focus
* Guest Experience & Service
* People & Leadership
About You
* Proven experience as a Head Pastry Chef or Senior Pastry Chef in a hotel or large-scale operation
* Strong background in high-volume production and plated desserts
* Confident managing costs, stock, rosters and people
* A calm, organised leader who leads by example
* Passionate about pastry craft, presentation and continuous improvement
* Comfortable working within brand standards while still being creative
A natural communicator who values teamwork and guest experience
Benefits and Perks
* On-site car park while on duty
* Access to confidential Employee Assistance Program
* Inclusive and diverse environment
* A friendly and supportive work environment
* Reward and recognition programs
* Mentoring and career development alongside experienced and dedicated professionals
* Global discounts on hotel accommodations & Food and Beverage, including special rates with our partnership brands such as Europcar
Apply today and see where your Accor career can take you!
We are unable to provide sponsorship, Australian working rights are required.
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