Delivering Exceptional Customer Experiences
You will play a key role in delivering seamless and engaging vehicle sales journeys. Our commitment to excellence ensures that we deliver outstanding customer experiences and operational efficiency across our supply chain.
About the Role
* Provide a personalised and engaging customer experience from enquiry through to delivery
* Showcase deep product knowledge to educate customers on vehicle features and benefits
* Manage the complete sales process including test drives, trade-in evaluations, paperwork, and post-sale follow-ups
* Utilise digital tools to accurately maintain customer records and manage sales activity
* Collaborate with colleagues across departments to deliver a consistent and flexible experience across all customer touchpoints
About You
You are a customer-focused individual who thrives in a dynamic sales environment. You bring a balance of sales drive and genuine care, always aiming to deliver above expectations. You will also bring:
* Proven experience in an automotive sales role is essential.
* Specific experience with Utes and Trucks, and an understanding of customer needs in this segment is essential.
* A passion for delivering exceptional customer service and creating memorable experiences.
* A genuine interest in the automotive industry and enthusiasm for the products we represent.
* The ability to multitask in a fast-paced environment.
* Strong communication and interpersonal skills.
* Proficiency in Microsoft Office and confidence using digital platforms.
* Availability to work Saturdays (with a weekday off in lieu).
* A valid driver's licence.
We foster a positive and supportive team culture and thrive on working well together. We offer a range of employee benefits, including additional days off, wellbeing leave, volunteering leave, recognition and rewards, and access to our benefits program.
Key Benefits:
* Additional days off and wellbeing leave
* Volunteering leave and recognition and rewards
* Access to our employee benefits program
What We're Looking For
As a customer-focused individual with a passion for delivering exceptional customer service, you will be responsible for managing the complete sales process, including test drives, trade-in evaluations, paperwork, and post-sale follow-ups. With your strong communication and interpersonal skills, you will collaborate with colleagues across departments to deliver a consistent and flexible experience across all customer touchpoints.
Requirements:
* Proven experience in an automotive sales role
* Specific experience with Utes and Trucks
* A valid driver's licence
What We Offer
As a valued member of our team, you will enjoy a range of benefits, including additional days off, wellbeing leave, volunteering leave, recognition and rewards, and access to our employee benefits program. We foster a positive and supportive team culture and thrive on working well together.