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Network and systems engineer

Sydney
bai Communications
System Engineer
Posted: 17 February
Offer description

WHY BAI COMMUNICATIONS
It's an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people and support communities.

We operate one of the world's most extensive broadcast networks, delivering fully managed television and radio services to 99% of the Australian population. During crises such as natural disasters, national broadcasters depend on BAI to maintain vital communications, while emergency services trust us to keep them connected and informed.

As 5G technology transforms connectivity, BAI is leveraging global experience to enable comprehensive coverage in challenging environments—buildings, tunnels, stadiums, and high-density areas. This expertise positions us at the forefront of intelligent, connected infrastructure development across Australia.

Our acquisition of Titan ICT has strengthened our mission-critical capabilities, adding deep expertise in mining, resources, and energy industries. This expansion enables us to deploy robust solutions across Australia's most demanding operational environments.

Discover more through BAI360, our virtual tour platform.

LET'S EXPLORE THE ROLE
As a Network & Systems Engineer (Projects) in our Critical Communications team, you'll play a hands‑on role supporting and enhancing the NSW Public Safety Network — the essential communications platform used by emergency services across the state.
This role combines network administration, system and application administration, operational support, and project delivery. You will work across a broad technology stack while contributing to systems that help keep communities safe.

Key Responsibilities:

Network Administration

Configure and support routers, switches and firewalls.
Work with protocols including OSPF, BGP, VPNs, QoS, Radius and SNMPv3.
Ensure network reliability through proactive monitoring and maintenance.

System & Application Administration

Administer and support Windows Server environments (virtualised and physical).
Manage identity platforms including Active Directory and Okta.
Configure, support and coordinate upgrades for key business applications.

Operational Support

Provide Level 2 support across network, identity, server and application platforms.
Troubleshoot incidents, perform root‑cause analysis and implement corrective actions.
Maintain and continuously improve operational procedures.

Technical Project Delivery

Deliver technical components of infrastructure and application projects.
Support deployment of new services and system enhancements.
Collaborate with internal teams, customers and external vendors to ensure successful outcomes.

LET'S HEAR ABOUT YOU
You're an engineer who thrives on variety, enjoys problem solving, and takes pride in delivering reliable, high‑quality operational outcomes. You bring strong fundamentals across network, systems and application environments and are keen to keep learning.

Technical Skills Required

Network administration: routing, switching, firewalls, enterprise protocols
Systems administration: Windows Server 2016+, virtualisation
Application administration: configuration, support, change and upgrade coordination
Identity: Active Directory, Okta
Cloud exposure: Azure and Microsoft 365
Project delivery: hands‑on experience implementing technical solutions
Tools: ServiceNow (ITSM), Appian (awareness)
Frameworks: ITIL Change Management (awareness)

Essential Requirements

Degree in a relevant field
Vendor training/certifications (Cisco, Microsoft, Juniper)
Australian Citizen with ability to obtain/maintain Baseline Security Clearance
Ability to work 5-days a week from controlled environments.
Strong desire to upskill and support new technologies

BENEFITS & CULTURE
At BAI, we value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, culturally diverse communities, people with disability, and LGBTQIA+ individuals.
Guided by our principles—One BAI Team, Customer First, Adapt and Learn, and Drive Sustainable Growth—we create an environment where you can thrive.
Why join us?

Inclusive culture supported by a DEI strategy, Champion Network, Diversity Council membership, and regular events.
Strong focus on development with a performance framework and LinkedIn Learning access.
Flexible work options, gender-neutral parental leave, study and volunteer leave.
Recognition programs for high performance and peer appreciation.
Corporate discounts and novated leasing via SG Fleet.
A referral program that reflects our positive culture.

BAI is committed to inclusive recruitment. If you need adjustments or alternative application options, please contact

Want to learn more? Hit apply now
#OneBAIteam #CustomerFirst #DriveGrowth #Adapt&Learn #LI-BAI #Hiring #baipeople

Agencies, please note: All BAI vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will contact our preferred agency partners, Thank you.

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