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Senior client service officer

Gold Coast
Jenner Recruitment Pty Ltd
Posted: 10 February
Offer description

Our Client

Our long standing client is growing its financial planning practice and is looking for a full-time Senior Client Service Officer to assist their successful financial planning team.

This business prides themselves on ensuring their clients enjoy all that life has to offer without having to worry about the future as well as providing a great culture for all staff to enjoy.

Their goal is to provide their clients with optimum outcomes in areas such as risk, superannuation, wealth creation and retirement planning and achieve their financial planning dreams.

The Role

Your focus is providing implementation and administrative support to the financial planning team. This is a senior role in the business and this will come with all the normal Client Service duties along with extended knowledge of the industry. Duties include, but not limited to:

* Implementation of advice in Superannuation, Retirement, Investment, Risk, Aged Care and SMSF
* Fact finding and validation of clients
* Answering phone calls;
* Diary management and meeting co-ordination;
* Processing, implementation and administration of applications;
* Client database management; and
* Administrative support and general office duties.

About You

To be considered for this role, you will have previous experience as a Client Service Officer within the financial planning industry and have worked as part of a team.

You will also need the following experience:

* 2-5 years experience working a Client Service Officer within the Financial Planning industry
* RG146 qualification and/or a relevant tertiary qualification is preferred
* Xplan software experience preferred
* Strong understanding of advice implementation processes
* A natural collaborator who has excellent communication and people skills
* Strong computer and Microsoft Office suite experience.

If you are looking for a role where you will be genuinely recognised for your efforts, please call Christine Jenner on or email your resume in a word format to for a confidential discussion.

Who is Jenner Recruitment?

We are a boutique Financial Services recruitment consultancy providing specialist services to the Financial Planning, Wealth Management and Accounting sectors.

With over 50 years combined experience we are highly regarded for our honesty, integrity and ethical approach to our clients and candidates and offer personal innovative solutions.

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