At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.
The Recipe for Success: Role Summary
We're looking for a Store Manager for our new store opening soon in Harbourtown on the Gold Coast!
As Store Manager you will lead the overall performance and success of the Harbourtown outlet store, driving sales and achieving key store objectives. By leading and developing the team and ensuring exceptional customer service.
Ingredients: Key Responsibilities
What’s on your Daily Menu:
* Providing exceptional customer service and accurate product information to our customers
* Proactively engaging with our customers and taking them on a journey with our beautiful and functional products
* Aiming for excellence with store presentation, work ethic and personal appearance
* Promoting the beauty of Le Creuset's products with visual merchandising in store using brand guidelines
* Team motivation and management - lead, manage and support the in-store team to achieve their best (you lead by example and with a positive attitude!)
* Driving the store success by achieving (or surpassing!) sales targets, KPI's and brand expectations
* Improving store operations efficiency and profitability (you love to seek out process improvements!)
* Store and team administration - efficient and proactive review of store performance and completion of required reporting, scheduling of team rosters, upkeep of store inventory requirements, adhering to deadlines and attendance at regular management meetings
* Upholding our company values - Passion, Integrity, Innovation & Excellence and Teamwork
The Perfect Blend: What We’re Looking For
* Management Experience in retail environment (in homewares a plus)
* Results-driven mindset with a proven record of exceeding sales targets and KPIs
* Excellent customer service skills and a passion for delivering a premium retail experience
* Clear and well spoken - a strong communicator with proficiency in English
* Strong leader who can motivate, mentor, and develop a high-performing team and always leads by example
* Friendly and approachable attitude - you are a people-person through and through!
* Professional and neatly presented
* Highly organised, proactive and shows initiative - you think on your feet!
* Flexible and adaptable
* Appropriate AU working rights, permanent or temporary with current visa (unfortunately we are unable to offer visa sponsorship with this position)
* A love of the brand, food, cooking and entertaining
Why Join Our Table?
At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.
Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.
Diversity & Inclusion Statement
We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.