Job Summary
A career as a Job Coach at our organization offers the opportunity to make a meaningful difference in people's lives by empowering them to build better working lives.
We are seeking an experienced professional to join our team of employment services experts who work with Australians living with disability, injury, health condition or those who require additional support.
The ideal candidate will have experience in customer service or a client-facing role, with a strong ability to motivate and encourage participants through appropriate activities to find their own employment.
This is an exciting opportunity for someone who is passionate about helping people, driven to successfully advocate for others, and willing to build relationships with local employers to source job opportunities for our clients.
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About the Role
This on-site position is part of our Job Coach team in Wonthaggi/Grantville. The successful candidate will be responsible for guiding clients towards job-readiness and enabling opportunities for employment once they are ready for work.
You will be working closely with clients to provide support for a sustainable career, building relationships with local employers, reverse marketing clients to employers, placing participants into sustainable employment leading to outcomes, and ensuring all activity is appropriately recorded and documented.
As one of our Job Coaches, you will be at the forefront of our services, making a significant impact in the diversity and inclusion space.
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Requirements
* At least one year's experience in customer service or a client-facing role.
* Demonstrated experience of working with people overcoming challenges.
* Happy and confident liaising with multiple external and internal stakeholders.
* Confident working to KPIs and making placements that result in sustainable and lasting employment for our clients/employers.
* A current Driver's Licence.
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Benefits
* Ongoing career development and national opportunities.
* Access to MedHealth Academy, including your own professional development plan.
* Opportunity to complete a Certificate IV in Employment Services (conditions apply).
* Job stability and guaranteed full-time hours.
* Achievable quarterly incentive scheme.
* Access to a range of benefits, including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance, and paid parental leave.
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About Us
We are an Equal Opportunity Employer, proudly welcoming people with disability, including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.
We value all these differences and strive to create a working environment that is supportive, friendly, and focused on everyone working together as a team.