Experience the thrill of crafting unforgettable moments for discerning guests as a Beverage and Food Ambassador. This role is perfect for charismatic individuals who thrive in fast-paced environments and possess a genuine passion for delivering exceptional service.
About the Position
This position plays a pivotal role in upholding the hotel's commitment to luxury service, ensuring that every guest interaction is engaging, personal, and attentive.
* Elevate the guest experience by providing attentive and engaging service, responding promptly to requests, and offering personalized recommendations.
* Maintain precision in processing orders, accommodating special requests and dietary restrictions, and delivering beverages and food items with flair.
* Sustain a clean and well-maintained area, resetting tables efficiently, and adhering to health and safety protocols.
* Stay informed about menu offerings, including ingredients and preparation methods, and assist guests with menu choices and recommendations.
* Collaborate seamlessly with kitchen and bar staff to ensure efficient and coordinated service, driving guest satisfaction and loyalty.
Benefits Package
* Enjoy exclusive discounts on hotel rooms across Marriott International properties, extending to family and friends.
* Gain access to top-notch training programs, independently crafted by W Sydney and internationally recognized by Marriott International.
* Take advantage of discounts on food and beverages across all hotels.
* Pursue recognition programs tailored to motivate and engage you.
* Nurture your wellbeing and mindfulness through our dedicated programs.
* Access our Employee Assistance Program for support and guidance.
* Benefit from being part of a 'Great Places to Work' certified organization.
We at W Hotels strive to Ignite Curiosity, Expand Worlds, and foster an environment where innovation thrives. Join us in redefining the norms of luxury, cultivating an atmosphere of creativity and inclusivity. At W Hotels, we're passionate about embracing new faces, experiences, and ideas, fueling our pursuit of excellence and extraordinary service delivery.