Role Overview
As a Bank Manager, you will be the head and heart of a frontline banking team that loves to exceed the expectations of local customers while playing a hands‐on role in a community you're proud to call your own. You will inspire a team of customer service, sales and business specialists, set the standard for the Westpac Group experience, and drive the branch's success, holding financial, risk and operational accountability. You will recruit, coach, and elevate your team to deliver a superior banking experience, contributing to the branch's and customers' success.
This is a full‐time, branch‐based role and the hours are Monday to Friday.
Qualifications
* Strong leadership experience, ideally gained in a retail banking environment (preferred, not essential)
* Proven experience of holding accountability for risk, compliance, staff performance, and customer experience
* High‐energy, with an ability to inspire and motivate a diverse team
* Experience of working to fulfil business performance targets and spur growth
* Ability to effectively de‐escalate and address challenging situations using strong communication and problem‐solving skills
Benefits
* Special offers on banking products and discounts from top brands, including generous employee‐only mortgage rates
* A variety of leave options including culture, lifestyle and wellbeing leave
* Tailored learning and development opportunities to grow your career within the bank
* Opportunities to give back to the community through volunteering initiatives
Equal Opportunity
We welcome everyone – no matter your age, gender, background, or abilities.
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