Customer Experience Specialist
We are seeking a skilled and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer service and support.
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* Key Responsibilities:
* Interact directly with customers via various channels to answer questions, provide guidance, and elevate their experience.
* Stay up-to-date with the latest products and promotions to maximise sales opportunities.
* Greet and serve customers, working on SOP systems, and collaborate with teams to deliver a customer-first culture.
Required Skills and Qualifications:
* Passion for delivering fantastic customer service
* Previous experience in a sales advisor/customer service position
* Interest in customer-centric industries
* Knowledge of Microsoft Windows and Office Applications
* Ability to plan, prioritise and problem solve
* Result-driven and highly motivated by delivering and exceeding targets
What We Offer:
* Friendly Work Environment
* Flexible Working Options
* Genuine Career Growth Opportunities
* Passion for Excellence