Field Telecom Specialist
This role is seeking an experienced Field Telecom Specialist to join our team. The successful candidate will be responsible for overseeing the installation, maintenance, and updates of remote communications systems for a variety of industries.
* Install, troubleshoot, and assemble fixed/stabilized GEO/LEO/MEO VSAT systems, L-band systems, LTE systems, and IT/network equipment.
* Conduct testing and equipment assembly in the workshop as required.
* Configure, install, and troubleshoot various equipment, including routers, switches, access points, phones, VSAT antennas, modems, and cabling.
* Use of various testing equipment (spectrum analyzers, DVMs, cable testers, etc).
* Perform day-to-day preventative maintenance and repair of VSAT hardware.
* Collaborate with clients and service providers to resolve complex network-related issues.
* Ability to train and mentor junior technicians on deployed hardware and technology and assist remotely when necessary.
* Interpret engineering drawings for installation, troubleshooting, and repair.
* Partner with engineering and product development teams to review and test new VSAT technology.
* Provide remote customer support.
* Prepare and dispatch equipment and hardware to installation sites.
* Develop and maintain comprehensive installation documentation.
* Conduct safety meetings, risk assessments, and incident reporting/investigations.
Requirements
Associate degree in IT, Telecommunications, Communications, or 3+ years of relevant work experience. Commensurate military experience may be acceptable.
* 3+ years of relevant work experience in the Onshore/Offshore remote communications industry is preferred.
* Commensurate military qualification with satellite or radio communication equipment.
* Qualified Electrical/ Instrumentation experience.
* Preferred proven and demonstrable experience with satellite communications fundamentals, VSAT, antenna RF systems/sub-systems, cable installation and termination.
* Proficient with iDirect, Newtec and Comtech Satellite Modems, L Band antennas, Stabilized antenna, Cisco routers, switches, and wireless Access Points.
* Experience preferred with RF Spectrum Analyzers and RF theory.
* Familiarisation with IP routing, switching, security and VOIP.
* Onshore and offshore cable installation
* Ability to offer creative solutions and resourceful critical thinking skills is necessary.
* In addition to independent qualities, the ability to work well as part of regional/global and virtual teams across multiple geographies/vertical markets.
* Knowledge of Electrical safety/Awareness of Electrical isolation
* Knowledge of offshore safety procedures, which may include but are not limited to Permit to Work, Stop the Job, Lone Man Working, and Electrical Isolation.
* Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook).