Ready to Yarn – Practice Manager
* Part-time (24 hrs/week) - Mount Isa
* $ $43.50 per hour (depending on experience), which includes a remote allowance + additional award entitlements (penalties, overtime) and superannuation
Would you love to work for a small, growing, completely community-focused counselling practice in Mount Isa? If you're an organised, flexible and proactive leader who cares about people and practical impact, this role puts you at the heart of our operations so our clinicians can focus on the people who need us.
About Ready to Yarn
Ready to Yarn is a counselling, social work and community development organisation providing services that actually matter to people. We began in early 2023, and our Manager, Jonathan McClelland, has a long history of working in the Gulf region, working alongside remote communities.
We currently deliver NDIS therapy services, Medicare-based counselling and contract services across Mt Isa, Normanton and Doomadgee – with plans to expand. This role is based on-site in Mt Isa.
Mission
We unearth new possibilities through counselling and community development. We seek to discover the seeds of courage hidden within each of us, walking together to uncover paths not yet travelled and hopes not yet spoken. Our mission is to empower individuals and communities by creating safe spaces where healing and transformation can take root.
Values
* RESPECT: We honour your stories and life journey.
* COLLABORATION: Working 'with', not 'doing to'.
* BELONGING: We value connection, community, family.
* CARE: All life deserves respect – what was here before and what comes after.
* HEALING: We believe healing takes courage, and with courage comes transformation.
Vision
To grow into a Community Development organisation tailored to the unique needs of North West Queensland, particularly remote Aboriginal communities and the broader community.
Future growth may include additional staff/sub-contractors and On Country programs and retreats.
For more information about Ready to Yarn, visit our website:
Position Overview:
* Job Type: Part-time, 24 hours per week, Monday to Friday, flexible scheduling.
* Location: 3/75 Camooweal Street, Mount Isa, QLD 4825
* Award: Health Professionals and Support Services Award (MA000027), Level 9 - plus bonus
Key Responsibilities:
* Oversee day-to-day operations: client enquiries, scheduling, intake and reception.
* Manage billing and finance workflows: Medicare/rebates, payroll, accounts, and basic monthly reporting.
* Support and coordinate staff: rostering, onboarding, training coordination, and performance reviews.
* Ensure compliance with privacy, Fair Work, and WHS legislation, as well as professional and accreditation standards.
* Maintain policies, procedures, and practice systems (including Zanda Practice Management Software).
* Foster strong relationships with clients, referrers, and community stakeholders.
About You:
* 3+ years' experience in practice or business management, ideally in health, allied health, or community services.
* Strong financial admin, organisational skills, and attention to detail.
* Confident with MS Office Suite, Xero, and Zanda Practice Management Software (or similar).
* Knowledge of compliance obligations, including Privacy Act, Fair Work Act, WHS, and clinical governance.
* Excellent leadership, communication, and relationship-building skills.
* Proactive, adaptable, and committed to a values-driven approach to practice management.
* Knowledge of NDIS, Medicare, and the healthcare sector.
* Cultural Awareness: including sensitivity to Aboriginal and Torres Strait Islander communities.
Mandatory Checks & Requirements
* National Police Check
* Blue Card (Working with Children Check)
* Yellow Card (QLD Disability Worker Screening)
* Valid Australian driver's licence and access to a reliable vehicle (highly desirable)
Desirable
* Certificate IV or Diploma in Business, Practice Management, or Health Administration
* Experience with accreditation processes, clinical governance, NDIS practice standards or willingness to learn fast
* Experience in allied health or social work practice management
* Demonstrated expertise or a strong interest in IT system development and data security.
Why Join Us? Ready to Yarn began with a dream of creating services that are truly responsive to community needs, that support people who often fall through the cracks of more mainstream services, that are truly committed to helping people with the deep, sometimes difficult healing.
As part of our small team, you'll make a visible difference – supporting day-to-day operations and strengthening programs that bring people together. We offer collaboration, flexibility, and growth, in a role where your contribution genuinely matters
How to Apply
Please submit:
* A short cover letter (1-2 pages) addressing the Key Responsibilities and About You sections,
* Your resume/CV.
Applications close: Monday, 24 November 2025 at 18.00 AEST.
For more information about this position, please contact Jonathan McClelland (Manager), on or
We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and people of all genders and identities.
Job Type: Part-time
Pay: $41.25 – $43.50 per hour
Expected hours: 24 per week
Experience:
* Practice management: 3 years (Preferred)
Work Authorisation:
* Australia (Preferred)
Location:
* Mount Isa QLD 4825 (Preferred)
Work Location: In person
Application Deadline: 24/11/2025