Job Overview:
We are seeking a skilled Logistics Coordinator to support our dispatch operations. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have a keen eye for detail.
Key Responsibilities:
1. Receive and review customer orders, verifying product availability.
2. Schedule shipments and prioritize dispatches based on delivery deadlines.
3. Liaise with shipping companies, carriers, and couriers to arrange deliveries.
4. Ensure goods are properly packed and labelled for dispatch.
5. Verify that all outgoing shipments meet the quality and quantity specifications.
6. Monitor inventory levels and communicate with the warehouse team to avoid stock shortages and overflowing.
7. Track outgoing goods, ensuring accurate record-keeping including photos of containers, dispatch dockets, relevant forms and checklists
8. Conduct a daily stock checks to update the system with real-time inventory data.
9. Prepare shipping documents such as invoices, packing lists and Dispatch docket
10. Maintain accurate records of dispatched goods and report any discrepancies.
11. Work with Pronto systems and excel to track and manage shipments.
12. Inspect goods before dispatch to ensure they are free from damage or defects.
13. Inspect the batch number of each pallet to ensure batch numbers are not mixed.
14. Address issues related to product quality, shortages, or errors in packaging to supervisor and manager
15. Act as the liaison between the warehouse, freight forwarder, planning and customers
16. Coordinate with the warehouse forklift drivers to ensure timely and accurate dispatch.
17. Handle customer inquiries regarding shipments and delivery times.
18. Ensure all safety standards are followed during the loading, dispatching, and transportation of goods.
19. Ensure compliance with regulations related to shipping and transportation.
20. Ensure vehicles and transportation equipment are in good condition for dispatch operations.
21. Handle issues such as delays, damaged goods, or delivery disputes.
22. Resolve logístical challenges that arise during the dispatch process.