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Quality manager (melbourne)

Melbourne
Kattsafe
Quality Manager
Posted: 30 September
Offer description

Overview

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Kattsafe is seeking a dynamic Quality Manager to lead our quality function across Quality Assurance, Quality Control, and Quality Engineering. In this strategic role, you’ll have full ownership of quality performance and the authority to shape and implement quality strategies that drive continuous improvement across the business.

You’ll lead and mentor a team of Quality Coordinators, fostering a culture of accountability, excellence, and collaboration. With a robust focus on leadership and development, you’ll be empowered to grow both your team and your own capabilities in a supportive and forward-thinking environment.

This role works closely with internal teams including Operations, Engineering, Production, and external suppliers to ensure we consistently deliver products that meet or exceed customer expectations, industry standards, and regulatory requirements.

If you’re a quality-focused leader with a passion for building systems, developing people, and influencing business-wide results, this is your opportunity to make a real impact.

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Why join Kattsafe?

OUR PURPOSE IS SIMPLE: WE SAVE LIVES. Working at heights results in too many reliable incidents every year and we know first-hand the devastating effects a fall can have. Everything we do is about reducing this number and getting workers home safe to their families each day.

Our vision is to be the world’s most trusted height access and fall protection company, providing simple safety solutions that keep people around the world safe. You will be joining a business that is driven by culture. A culture that is underpinned by the values of CARE STAUNCHLY, DELIVER RESULTS, CREATE CHANGE, EARN TRUST. These guide every decision of the business in every part of the business.

The business operates with the philosophy that quality and safety are outcomes of executing great business practices following a commitment to continuous improvement.

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Quality Assurance

Maintain and enforce the Quality Assurance Policy & Procedures across the business.

Conduct and manage Supplier Quality & Assessment Audits (Purchased components).

Lead Internal Quality & Assessment Audits (Manufactured goods).

Deliver training on internal quality processes, procedures, and best practices.

Oversee Change Point/Breakpoint Management to ensure smooth implementation of changes with minimal quality risk.

Quality Control

Supervise IWG/QC inspection processes to ensure adherence to standards and specifications.

Manage the Quality Non-Conformance (Pink Slip) Process, including tracking, reporting, and resolution.

Lead Defect & Error Review Meetings and coordinate effective follow-up actions.

Take charge of Recall/Field Action activities, including investigation, containment, and communication.

Analyse and report on the Cost of Poor Quality (COPQ) and recommend reduction strategies.

Create and review key quality documentation including SOPs, inspection standards, procedures, audit checklists, and forms.

Quality Engineering

Develop and implement Supplier Quality Standards to ensure compliance & conformity for incoming materials.

Conduct Supplier Conformity Assessments, including MTCs, CoAs, and CoCs.

Oversee Product Approval processes for new and modified product approvals.

Approve First-Off & Final Products ensuring readiness for production and market.

Process and evaluate Engineering Change Notices (ECNs) from a quality impact perspective.

Provide technical support and quality assessment in response to engineering and production issues.

Collaborate with R&D; and engineering teams to integrate quality into product design.

Lead root cause analysis and coordinate corrective and preventive actions across functions (CAPA).

We’re looking for a motivated individual with:

Qualifications/tertiary education in Engineering, Quality, Manufacturing, or a related field.

Certified Lean Six-Sigma Practitioner or similar is desirable.

In-depth understanding of quality systems (ISO 9001, IATF 16949 or equivalent).

Proficient in quality tools such as FMEA, Control Plans, SPC, 8D, and CAPA.

Minimum 3+ years in quality management within a manufacturing or related environment is desirable.

Strong background in audits, product assessment & approval, root cause analysis, and supplier quality management.

Technical capability to interpret product drawings, shop drawings & technical/engineering standards.

Proven leadership of teams and cross-functional collaboration.

Strong analytical, organizational, and problem-solving abilities.

Excellent communication skills to drive alignment across all business levels.

What we offer:

A supportive, team-oriented culture where you’ll feel valued.

The chance to work in a company that values quality, safety, and innovation.

A full-time role based at our Boronia VIC Facility, Monday to Friday.

A competitive salary package will be on offer for the right candidate who is driven to succeed.

Ongoing development and training opportunities will exist for those looking to take the next step in your career.

Only short-listed candidates will be contacted for an interview.

If this opportunity interests you and you’re ready to build your career with Kattsafe, please apply directly through our website kattsafe.com.au or email your application to. Please include a cover letter and resume with your application.

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Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Quality Manager?
- Have you worked in a role which requires a sound understanding of ISO 9001?
- What\'s your expected annual base salary?
- How many years of people management experience do you have?
- How many years' experience do you have in a quality control (QC) role?
- What\'s the highest level of Lean Six Sigma certification that you have completed?
- What\'s your highest level of education?

Quality Associate – Incoming Quality Control Inspector

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📌 Quality Manager
🏢 Kattsafe
📍 Melbourne

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