Are you a Nurse / Healthcare Worker looking for a new opportunity?
- Supportive team environment with on-the-job training provided
- Bentley location - onsite parking available
**Are you a Nurse / Healthcare Worker looking for a new opportunity? This could be the role for you!**
**About the role**
Unicare Health is known as a respected partner to carers, aged care homes, and healthcare professionals. They provide and improve mobility equipment, such as wheelchairs, shower chairs, walking frames, lifting hoists, to name a few. This has enabled Unicare Health to enhance their customers' quality of life for over 30 years.
The role is quite diverse and they are looking for someone with previous experience in the nursing or healthcare industry to join their Customer Service team. The team is supportive and collaboratively shares all duties and responsibilities amongst members.
As a **Customer Care Representative** your duties will include but are not limited to:
- Answering incoming phone calls and assisting with enquiries in a prompt and friendly manner
- Providing consultative customer service to showroom walk-ins
- Producing and processing quotations, sales orders, and invoicing
- Processing customer demo requests or rentals
- Database management
- Ad hoc administrative duties as required
**About You**
To be part of the Customer Service Team, you will be proactive and empathetic, treating customers with respect when identifying their unique needs.
To be successful in this role you will ideally have the following:
- Previous experience as a Nurse / Healthcare Worker
- Natural empathy for others and a passion for helping customers with unique needs relating to age and disability
- Ability to measure, calculate and think mathematically
**About Unicare Health**
Unicare Health is a strong, values driven organisation. Their values are empathetic, nurturing, non-judgemental, agile, responsive, and adaptable, which they use to drive their vision to be Australia's most respected partner to healthcare professionals, carers, and customers.