Who We Are Looking For
State Street Alpha Data Service (ADS) is the data‐as‐a‐service provider that is the backbone of the Alpha front‐to‐back strategy. Combining both technology and service provision to deliver significant data management value to our clients. We are looking for a candidate to become a Client Implementation Lead.
Why this role is important to us
The team you will be joining is part of a global, cross‐divisional group supporting State Street Alpha. State Street Alpha redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever‐changing, increasingly complex and competitive industry is a challenge you are up for.
What You Will Be Responsible For
* Be the face of the ADS organization to take the client through the Alpha journey/adoption. The candidate is expected to provide thought leadership to the client during the due diligence and through the entire implementation journey. Act as the ADS Lead for all implementation activities with internal or external stakeholders.
* Be responsible for the end‐to‐end Implementation of Front‐to‐Back ("F2B") Alpha Data Platform ("ADP")/ADS solutions to the client, starting with helping with pre‐contract due diligence, Business Requirements, Solution Design, Environment Setup, Tracking of Development of any Custom Components, Testing Activities, Go Live activities and Post Go‐live hyper‐care support. Will manage at least one large client implementation or multiple medium to small clients concurrently.
* Collaborate with Client Implementation Executives to align on the Alpha implementation activities.
* Communicate to all stakeholders on status and progress of the overall Implementation Program from ADS perspective.
* Be the voice of the client, continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve the client experience.
* Manage the resources that are working on a client implementation in a matrixed organization, this will include Project Managers, Business Analysts, Testers, Developers and other support staff.
* Collaborate with external vendors as needed for a given client implementation, this will include vendors like Bloomberg, Refinitive, MSCI, Factset, Axioma, etc.
* Have a strong discipline towards managing scope, raise change controls as necessary to maintain the program health.
* Collaborate with upstream application and system owners within State Street to integrate into ADP using the standard model.
* Partner with broader State Street Application/Service Owners to provide solutions in support of any new client requirements that are extension of the standard set of services or in some select cases a client‐specific bespoke solution including but not limited to Alpha Services, CRD, Alpha Data Platform.
* Support the defect resolution process by collaborating with the development team in understanding the root cause of data issues and ensuring all defects are fixed, collaborating with all internal technical and business teams including GTS, SaaS Ops, Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS Product, Alpha Data Ops and clients to resolve.
* Establish standard operating procedures and ensure adoption, including any client‐specific requirements that might be custom bespoke processes.
These skills will help you succeed in this role
* Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite.
* Demonstrate excellent motivational skills and lead by example in all areas.
* Influencing the staff in a matrixed organization is required.
* Support a culture of commitment, teamwork and productivity alongside diversity and work life balance.
* Must have experience in Asset Management Data, Front, Middle and Back Office services.
* Business Analysis and Project Management skills are a must.
* Extensive experience with Financial Services data domains – Security Master, Entity Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics, etc.
* Must have proficiency in SQL.
* Knowledge of Data Management, Data Governance, Service Catalogue, Data Lineage tools, Operational Dashboards, Process Monitoring tools.
* Working knowledge in Azure cloud platforms and Snowflake is a huge plus.
* Knowledge about internal and external integrations, triage issues and implement/recommend solutions to data problems and anomalies.
Education & Preferred Qualifications
* University degree in the field of computer science, data management or other financial services technical field.
* 12+ years in data management, product and market data roles and responsibilities.
Benefits
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work‐life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
Equal Opportunity Employer
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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