Key Account Manager - Personal Health page is loaded
Key Account Manager - Personal Health
Apply locations Melbourne (AU) time type Full time posted on Posted Yesterday job requisition id 550452
Job Title
Key Account Manager - Personal Health
Job Description
Healthy lifestyles start with you. Working in Philips Personal Health is all about empowering people to live happy, healthy lifestyles. We leverage deep insights to create personalised and sustainable solutions in oral healthcare, mother and childcare, grooming, beauty, and consumer health categories that are loved by consumers worldwide. The work you do with us will help people and their families around the world take better control of their health and well-being, for today and tomorrow.
Your Role:
We currently have an exciting opportunity for a Key Account Manager to join our Personal Health team based in Melbourne. As the Key Account Manager, you are responsible for developing and executing strategic account plans for high-value strategic accounts across electronic and specialty retailers driving significant sales growth, profitability and customer loyalty.
You are responsible to
* Cultivate, maintain and improve senior-level relationships with customer stakeholders, acting as a trusted advisor and ensuring alignment with their strategic objectives to foster mutually beneficial partnerships.
* Lead the development and implementation of innovative, bespoke solutions for customers, coordinating with global and local cross-functional teams to meet diverse and complex needs, enhancing customer satisfaction.
* Conduct in-depth market intelligence and competitive analysis, identifying macro trends, opportunities, and risks to inform high-level strategic planning and decision-making for business growth.
* Spearhead the formulation and execution of advanced, multi-year commercial strategies, including high-impact distribution and promotional activities that drive market leadership and sales excellence.
* Participate in critical, high-value customer negotiations, securing strategic agreements that drive mutual value creation and align with long-term business goals for sustained growth.
* Deliver compelling presentations to senior level audiences, articulating complex value propositions and solutions driving customer buy-in.
* Monitors, evaluates, and continuously improves sales performance metrics, leveraging data-driven insights to optimize customer engagement, satisfaction, and overall business outcomes.
* Lead transformational improvement projects that enhance operational efficiency, customer satisfaction, and overall business performance.
You're the right fit if:
* Ideally you will hold a completed degree (Commerce / Business / Marketing) and come with experience in a similar brand or ole from either consumer electrical goods, specialty retails and or healthcare domain.
* Proven experience in driving business growth through strategic sales forecasting, developing proposals, and implementing effective sales strategies as well as working with E retailers.
* Expertise in conducting market research, analysing data, and utilizing commercial insights to inform strategic business decisions.
* Strong background in managing accounts and customer relationships, employing CRM systems, and developing tailored strategies to enhance client satisfaction.
* Demonstrated ability in monitoring KPIs, engaging in continuous improvement initiatives, and managing stakeholder relationships to achieve optimal business outcomes.
About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.
We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.
Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.
About Us
At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.
For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.
Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.
It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.
To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
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