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Airport customer service team lead

Melbourne
beBeeTeam
Customer Services agent
Posted: 14 September
Offer description

Flexible part-time airport lounge roles are available, offering a unique opportunity to work in world-class environments. As a Team Lead, you'll be responsible for guiding and leading your team throughout the shift, collaborating closely with the Lounge Manager to deliver exceptional customer service.

The ideal candidate will be well-presented and professional, possessing solid knowledge of food and beverage service and products. They'll contribute to the team with strong communication skills, high energy, and a goal-oriented focus.

We offer a competitive salary and incentive scheme, recognition programs, and company discounts. Our benefits program is designed to support employees' personal and professional development.

As a global organization, we promote diversity and equal opportunity. We encourage individuals from diverse backgrounds, ages, sexual orientation, and people with disabilities to apply.

Our teams work in some of Australia's most beautiful airports, providing first-class hospitality to travelers from around the world. No two days are ever the same, and you'll have the opportunity to develop new skills and grow with our organization.

**Key Responsibilities:**

* Guide and lead your team throughout the shift
* Collaborate with the Lounge Manager across customer service initiatives
* Provide an excellent customer experience
* Assist in recruitment and induction of new team members

**Essential Skills and Experience:**

* Well-presented and professional appearance
* Flexibility to work a variety of shifts including late nights & weekends
* Solid knowledge of food and beverage service and products
* Strong communication skills, high energy, and a goal-oriented focus

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