Desired Skills and Experience:
Previous sales/retail and/or banking experience is essential.
Must be able to lift to 16kg of mail on a repetitive basis.
Be able to stand for the full duration of your shift.
Work hours are spread Monday - Friday.
Be customer-focused and be able to work collaboratively with your team to deliver solutions.
Be fast and efficient.
The Job:
Perform customer sales and service transactions
Maintain a cash advance accurately, which includes handling and processing cash, cheques, credit cards and EFTPOS
Promote and process a broad range of financial agency transactions through Australia Post's technology systems
Conduct and process a range of identity services transactions to establish the applicant's identity with a high level of accuracy and compliance according to requirements
Promote products and services through up-selling and cross-selling, merchandising and other promotional activities
Accept mail items for lodgement, with accurate assessment of applicable charges
Build collaborative relationships with customers, and seek to understand the needs of customers
Prepare outward mail for dispatch through correct presentation, review of charging-related documents, and cancellation of stamps
Assist and/or perform administrative duties such as stocktaking and record maintenance
Appropriate knowledge and awareness of Occupational Health and Safety relevant to the position.
About the opportunity:
Postal Services Officers are members of the teams that work in Post Offices, offering the full range of Australia Post products and services. We solve problems, find solutions, help out and pitch in. We try to find ways to delight our customers, and we love that our customers like that too!
For us, an engaging, enjoyable workplace is the foundation for great work. Which is why your attitude and your passion are just as important to us as your experience.
Sponsor visa 482 to 186 opportunity
All visa types are welcome.
Candidates must have a minimum of 1 year of customer service experience with Australia Post to meet visa sponsorship requirements, or at least 1 year remaining on their valid work visa.
A Certificate or Diploma qualification is required for this role.
Multiple background clearances are required, including police checks and other relevant clearances.
This position requires availability Monday to Friday only.
The owner will sponsor eligible candidates for 482 visa applications. Eligible experienced candidates will be promoted to a manager position with a 186 visa sponsor.