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We're Looking for a Standout Support Coordinator
Location: Flexible (Remote, Office-based & Client's homes)
Hours: Flexible – let's work around your life
Rate: Based on experience
About Adera
We're a small but mighty social work and support coordination team on the Sunshine Coast. We work alongside people with complex needs — bringing heart, integrity, and smarts to a space that can often feel confusing or disempowering. We believe in people-led practice, strong values, humour, and connection.
We know that this job isn't always easy. That's why we're looking for a particular kind of human to join our team. Someone who's skilled and experienced – but also down-to-earth, collaborative, and up for a bit of fun along the way.
About You
You might be a social worker, educator, or have experience in mental health, disability, child safety, hospital discharge, or other case management roles. You're confident in your skills but still open to learning.
We're looking for someone who:
* Can handle complexity – you're good at holding space for things that don't always fit neatly in boxes
* Is collaborative and relational – you work well with people and value communication that's real and respectful
* Can advocate in tough systems – you hold your ground with grace, speak up when it matters, and act with integrity
* Has a sense of humour – you take the work seriously, but not yourself
* Has facilitation and stakeholder management skills – you can bring people together, whether in meetings, planning sessions, or tough conversations
* Is values-driven and curious – you're always learning, reflecting, and trying to do better
The Role – Support Coordinator
This isn't just about ticking NDIS boxes. It's about being a strong, steady presence for people navigating complex systems. You'll:
* Walk alongside clients as they implement their NDIS plans
* Help connect the dots between services, goals, and lived experience
* Navigate systems and advocate for what's fair and needed
* Facilitate conversations and planning sessions
* Bring clarity and heart to report writing and documentation
* Work autonomously, but with the full support of our close-knit team
Experience in Level 3 / Specialist Support Coordination is highly desirable, but not essential.
You'll Need:
* A degree in social work, education, human services, psychology, or a related field
* A strong understanding of person-led, rights-based practice
* Experience with NDIS or similar complex systems (or a fast learner)
* Excellent relational and communication skills
* Confidence with admin, email, and navigating systems
* Driver's license and reliable transport
* Blue Card and Yellow Card (or willingness to obtain)
Why Adera?
* We actually care about each other – team wellbeing matters
* You'll have autonomy without isolation – we stay connected and collaborative
* Flexible working – remote, hybrid, or office-based
* We value diversity, lived experience, and the wisdom that comes from unconventional pathways
* We're building something thoughtful, skilled, and sustainable – and we'd love you to be part of it
We also have space for a hybrid role that combines Support Coordination and Psychosocial Recovery Coaching for the right person with mental health expertise.
To apply, send your CV and a short cover letter or introduction to:
kim@adera.net.au
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Services for the Elderly and Disabled
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