A skilled technical support specialist is required to provide expert-level assistance in resolving complex technical issues. The ideal candidate will have a strong background in IT and be able to mentor junior staff while collaborating with various teams.
Key Responsibilities:
* Resolve intricate technical problems
* Mentor less experienced team members
* Collaborate effectively with multiple teams
Requirements:
* Strong foundation in IT support
* Minimum 3 years of experience
* Bachelor's degree in a relevant field
* Proficiency in networking concepts
Flexibility for on-site visits and after-hours support is essential. Strong communication and problem-solving skills are also necessary for success in this role.