Hotel Director
As a key member of the hotel management team, you will lead daily operations with a focus on Front Office, Housekeeping, and Reservations. Your primary objective is to drive revenue growth, elevate guest experiences, and inspire a high-performing team culture.
* Manage hotel operations with an emphasis on guest service, staffing, and cost control.
* Develop strategic plans to increase occupancy and average rate through effective yield management.
* Oversee VIP and group arrivals, ensuring seamless preparation and delivery.
* Promote a service-oriented culture, proactively resolving guest requests and addressing complaints.
* Monitor expenditure and prepare regular financial reports.
* Lead, mentor, and train staff to foster career development and reduce turnover.
* Ensure compliance with health and safety regulations, company policies, and asset management best practices.