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Practice manager & receptionist south yarra hcc (e)

Melbourne
Bupa
Receptionist
Posted: 8 May
Offer description

**Join Our Brand-New Site opening in South Yarra, Mid-June 2025!**

Here at River Street Medical (Powered by Bupa) we are committed to improving the lives of our customers and the community. As a part of the Bupa family, we're offering exciting opportunities to be a part of a **global leader in healthcare**. Whether you're an experienced **Practice Manager** or passionate about patient care as a **Receptionist**, we have positions to suit a variety of skillsets!

**Why Bupa?**
- Significant Bupa product and service discounts - up to 40% health insurance discount + much more
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
- Opportunity to build your career with a Global leader in healthcare
- Paid parental leave
- Reward and recognition programs

**Available Positions**:
**Practice Manager (Full-time)**

We are looking for a motivated, experienced **Practice Manager** to join our team. This role is perfect for someone with solid medical leadership experience!

**Key Responsibilities**:

- Lead and coach a high-performing team
- Oversee day-to-day operations of the practice
- Manage financial performance and budgeting
- Ensure infection control, stock management, and high-quality patient care
- Handle recruitment and staff management
- Market the practice to drive patient numbers

**Requirements**:

- Available full-time (38 hours per week) Monday to Friday between 8:30am - 5:00pm.
- Medical Practice Manager experience required
- Experience with Best Practice Software is preferable
- Leadership experience required
- Strong organisational, time management, and communication skills
- Ability to manage difficult situations and solve problems promptly
- Excellent customer service and business acumen

**Receptionist (Full Time or Part Time)**

We also have multiple** Receptionist** positions available for enthusiastic individuals who are passionate about customer service and patient care.

**Key Responsibilities**:

- Meet and greet patients, providing a warm and welcoming experience
- Answer phone calls, schedule and manage appointments
- Support the practice manager and clinical team with day-to-day operations
- Process payments via EFTPOS, HICAPS, and Medicare
- Maintain patient confidentiality and ensure high-end care

**Requirements**:

- Available for either full time or part time work (at least 3 days per week)
- Previous health receptionist experience is required
- Experience with Best Practice Software is preferable
- Strong communication and organisational skills
- Passionate about customer service and patient care

**How to Apply**:

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