Customer Service Representative
We are a team of professionals dedicated to creating a fitness community that is inclusive, encouraging and empowering of everyone.
This role involves being the heart of our business, providing important services such as sales, reception and merchandising to our members, casual users and potential new members. Our primary responsibility will be to acquire new members and deliver first-class customer service, ensuring it is in line with our mission, vision and values.
* Passionate about delivering an exceptional member experience.
* Provide excellent customer service to all customers, both in person and over the telephone.
* Apply sound cash handling principles and use of Point of Sale (POS) systems.
* Promote the centre's services and programs to customers and accept customer bookings and enrollments.
Responsibilities:
* To promote the centre's services and programs to customers.
* To accept customer bookings and enrollments.
Key Qualifications:
* A passion for fitness.
* Excellent communication and interpersonal skills.
* Sound cash handling principles and use of Point of Sale (POS) systems.