Posted: 25/02/2026 Closing Date: 24/03/2026 Job Type: Full Time - Fixed Term Location: Mackay Job Category: Inclusive Employment Australia
About BUSY Ability
BUSY Ability is part of The BUSY Group, a respected not‑for‑profit with more than 47 years of experience empowering people to thrive through employment. We support people with disability and those with lived experience of the justice system to build confidence, develop skills, and step into meaningful, sustainable work.
Our teams are active across Northern NSW, ACT, Victoria, North QLD, Southern WA, and Southeast QLD including the Gold Coast and Brisbane.
Job Description
About the Role
If you love helping people realise their potential, this role will feel like home. As an Employment Support Consultant, you’ll walk alongside clients as they navigate their employment journey—building confidence, breaking down barriers, and celebrating every milestone.
You’ll deliver personalised coaching and support clients to believe in themselves and their future.
Why You’ll Love This Role
* Provide 1:1 career coaching and deliver capacity‑building workshops
* Watch clients grow in confidence and job readiness
* Play a key role in turning aspirations into real employment outcomes
* Join a team that values empathy, structure, and genuine social impact
* Enjoy a role where you work independently while still being part of a supportive team
This is a full‑time, fixed‑term role until October 2030, based in our Mackay office. Hours are 8:30am–5pm, Monday to Friday.
BUSY Benefits
* Competitive salary: Circa $73k + super + NFP salary sacrifice
* 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas
* Clear pathways for internal advancement
* Dedicated training budget for personal and professional growth
* BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport
* Enjoy work that genuinely impacts lives
* Work as part of a team whilst working autonomously with your clients
* Employee Assistance Program with Sonder Wellbeing App
Desired Skills and Experience
About You
* Experience in case management, career coaching, employment services, or similar
* Strong interpersonal skills—empathetic, organised, and a confident communicator
* Current Working with Children Check/Blue Card and National Crimcheck
Next steps...
This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.
We’re proud to be an Equal Employment Opportunity employer and are committed to building a diverse, inclusive workforce. We strongly encourage applications from people with disability, First Nations people, veterans and people from culturally diverse backgrounds.