Trainee Customer Field Technician Nowra
Job Expectations
nbn is seeking to attract more Women and First Nations individuals to join our award-winning Customer Field Technician Traineeship Program. Our aim is to promote the right capability, increase cultural equality, and enhance diversity within our teams, benefiting our workforce, customers, and communities.
Our Field Service teams are nbn's professional, trusted, and essential customer-facing workforce. They are the friendly faces, confident voices, and skilled hands working on our network and in communities daily. Our Trainee Customer Field Technicians are integral, learning, developing, and building skills as they turn passion into practice, contributing to a network that spans the country and brings unlimited possibilities to Australian homes and businesses.
We have an opportunity for a Trainee Customer Field Technician to join our regional team based in Nowra.
As a Trainee Customer Field Technician, you will:
- Work in the field helping to connect customers to the internet
- Be employed on a permanent full-time basis with leave entitlements
- Work towards a Cert III in Telecommunications Technology over the 12-month traineeship
- Be supported by experts in the field to complete your traineeship, learning how to be a Customer Field Technician
You will be rewarded with:
- An award-winning traineeship program where you will get paid while you learn
- Competitive salary of $77,330 inclusive of Superannuation
- Work primarily in the field, learning on the job alongside our many experts
- Achieving a nationally recognized qualification, paid for by nbn
- A versatile and valuable career steppingstone
- An nbn work vehicle, tools, clothing, and safety equipment
- An inclusive work culture that prioritizes balance and wellbeing
- 18 weeks of paid parental leave
You will experience a diverse and dynamic environment where no two days are alike. Supported by dedicated managers and skilled colleagues, you'll build your skills and confidence, performing inspections, maintenance, fault diagnosis, and connecting more homes and businesses to high-speed fibre.
A bit about you
To succeed, you'll likely have an inquisitive mind, eagerness to learn, positive attitude, and a driver's license. A passion for customer service and the ability to work independently and at pace will help you succeed. We will support your skill development with training and guidance in a safe, supportive, and flexible environment while you get paid.
Inspired to learn more? nbn's free Digital Work Experience allows anyone to explore the work of Customer Field Technicians from home. Visit our Digital Work Experience for insights. Completing this will be part of your application process.
Life at nbn
Joining nbn means being part of something bigger. We've created Australia's network—a network made for more. We help lift Australia's digital capability by connecting homes and businesses everywhere, transforming lives and opportunities.
A more inclusive working world
We are committed to an inclusive, flexible, and supportive workplace. We encourage applications from people of all ages, nationalities, abilities, and cultures. We have a Reconciliation Action Plan, Accessibility & Inclusion Plan, and are recognized as a WORK180 Endorsed Employer for Women. We champion equal opportunities and support requests for accessibility needs.
Where to from here?
If this role interests you, we want to hear from you. Follow the links, answer a few questions, and upload your resume. No cover letter or selection criteria is required. Our Talent Acquisition team will contact you for a chat.
Next steps with nbn
We are passionate about attracting women and First Nations people to field roles. We recognize gender diversity and welcome transgender and non-binary applicants. This position is a designated opportunity under relevant anti-discrimination laws, open only to First Nations people and women.
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