As Store Manager for Oscar Wylee in Elanora, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.
You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store.
Key Responsibilities:
* Oversee store operations, compliance, and performance standards
* Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
* Manage rosters, budgets, and labour efficiency
* Provide hands‐on support in-store, assisting with sales, service, and patient care
* Partner with Optometrists to ensure every customer receives an exceptional experience
About You:
* Previous leadership experience in retail (title isn't important - if you've coached people and driven results, we want to hear from you!)
* Experience supporting or contributing to rosters, labour planning, or store performance - we'll help you grow your capability in these areas.
* A passion for delivering great customer experiences
* A keen interest in developing your skills in decision‐making, coaching, and team culture
* No optical experience required - we'll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!
Earnings:
A base salary of up to $70,000 plus superannuation, depending on experience.
Perks:
* Get a free pair of prescription glasses every six months
* Treat your loved ones to Family & Friends discounts twice a year!
* Work at our Elanora store, conveniently located within The Pines Elanora, servicing the local communities of Elanora, Tallebudgera, and Burleigh Heads. With a bus stop directly outside and ample on‐site parking available, commuting to work is easy and convenient. Check out our store page here!
* Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
* Career growth opportunities beyond retail -from area management, operations, or optometry
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