Part‐Time Roster
Monday – Friday, 9:30 am to 1:30 pm.
Travel will be required. The position supports branches in Warrnambool, Portland, Hamilton, Camperdown, and Colac.
Responsibilities
* Have in‐depth conversations with every customer about their overall banking needs including Home Loans, Business Banking & Financial Advice.
* Support customers with enquiries, maintenance on accounts and process applications for credit products.
* Complete Financial Health Checks to assess customers' financial needs and identify any changes.
* Provide options for the customer through education & demonstration of in‐branch technology and digital banking options.
* Problem‐solve & provide effective solutions while championing processes, procedures and a risk‐averse culture.
Qualifications & Experience
* Proven experience delivering exceptional customer service, ideally in financial services, retail or hospitality.
* Excellent communication skills and ability to articulate financial terms clearly.
* Ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything done.
* Ability to work in a busy, commercial and driven retail environment while seeing the big picture for customers and providing holistic solutions.
* Genuine interest in building a career with CommBank and improving the financial wellbeing of customers.
EEO Statement
At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.
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