Open Mobility, part of the Country Care Group (CCG), is seeking a motivated Retail Assistant for our new store in Queanbeyan.
With over 130 member stores across Australia, CCG is recognised for delivering innovative healthcare solutions and outstanding customer service.
As the Retail Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming environment for clients and medical professionals. Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.
Key Responsibilities
* Deliver exceptional customer service and drive product sales
* Provide expert product advice to customers and professionals
* Respond to telephone inquiries and assist with customer needs
* Manage debt collection and operate Point of Sale systems
* Liaise with occupational therapists, medical professionals, clients, and families to deliver tailored solutions
* Generate invoices, maintain records, and coordinate deliveries
* Process orders and correspondence via the online portal
* Ensure the showroom is well‐presented and organised.
Requirements
* Previous customer service experience, ideally in retail
* Excellent communication and interpersonal skills
* Strong organisational and time management abilities
* Ability to work effectively within a team
* Basic computer skills, including proficiency in Microsoft Office
* Knowledge of healthcare products or experience in the medical industry is an advantage.
* National Police check is required for this position.
Benefits
* Discounted health insurance
* Ongoing training and development to enhance your skills
* Supportive, inclusive work environment.
If you are passionate about customer service and eager to make a difference, we encourage you to apply and join CCG in delivering innovative healthcare solutions.
Location: Queanbeyan, Southern Highlands & Tablelands NSW.
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