People and Culture Support Administrator
Join to apply for the People and Culture Support Administrator role at Heritage Lifecare
Heritage Lifecare | Wellington
Make a difference every day — support people managers and staff and help shape a culture that truly cares.
Mō tēnei tūranga mahi | About the role
* Full Time
* Application Closes 11 Jan 2026
* Wellington – Wellington City
* Payroll and Timekeeping Clerk
At Heritage Lifecare, we're dedicated to providing A Better Everyday for our residents, their whānau, and our people. We're one of New Zealand's leading aged care providers, committed to delivering respectful and caring services in safe, inclusive, and empowering environments. As one of New Zealand's largest aged care providers, we care for more than 2,200 residents across our nationwide network, supported by 2,700 dedicated people who bring compassion and excellence to everything they do. We're now looking for a People & Culture Support Administrator to join our supportive national People & Culture team and help us deliver trusted, high-quality people services across our care homes and villages.
What You'll Do
The People & Culture Support Administrator delivers exceptional frontline support and ensures accurate payroll processing. As the first point of contact for people and culture enquiries, this position provides frontline support by resolving Tier 1 queries promptly, maintaining service quality, and escalating complex matters to specialists when required. The role is responsible for assisting with end-to-end payroll activities, including onboarding, variations, terminations, and fortnightly pay processing, while ensuring compliance with legislative and organisational standards. This position is critical to creating a positive employee experience through timely, empathetic, and professional service, while upholding accuracy and confidentiality in all transactions.
He pūkenga tou | What you'll bring
You'll be a detail-oriented and adaptable team member who thrives in a dynamic environment, bringing responsive organisational skills, accuracy, and a people-first approach to tasks.
You'll Also Bring
* Relevant qualification(s) or equivalent experience.
* Demonstrated time management skills and ability to manage numerous tasks throughout the day while remaining calm under pressure.
* Excellent interpersonal skills, capable of establishing and building effective working relationships with people of all cultures and employees at all levels.
* Ability to adapt easily and quickly to changing environments and respond to varying business demands.
* A genuine commitment to Heritage Lifecare's values: People First, Nurture Success, Better Together.
Ngā mea e tukuna ana e tātau | What we offer
At Heritage, you'll join a team that truly cares — about our residents, our people, and our future.
We Offer
* A supportive, collaborative national People & Culture team.
* Opportunities to grow and develop your human resources career.
* A values-led organisation where every day you can make a difference.
* The chance to be part of a company that proudly supports Te Tiriti o Waitangi principles and a diverse, inclusive workplace.
Nau mai haere mai ki Heritage Lifecare | Welcome
At Heritage Lifecare, we honour Te Tiriti o Waitangi and embrace the principles of whanaungatanga, whakapapa, and manaakitanga in the way we connect and care. Together, we create workplaces where people feel respected, valued, and supported to do their best work.
Tono mai | How to apply
If this sounds like you, apply now via the link below — we're reviewing applications as they come in and will move quickly to interview.
Applicants must have the legal right to work in New Zealand.
Kia kaha, kia māia, kia manawanui – stay strong, be brave, be steadfast.
* PD---People-&-Culture-Support-Administrator.pdf
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