Senior Case Manager – Home Care | Lead Complex Client Support & Mentor Others South Brisbane | Permanent Full Time | Excellent Salary Not-for-Profit Benefits Are you an experienced Case Manager looking to step into a more senior, impactful role? This is your opportunity to join a values-driven aged care organisation, supporting people living at home with dementia and other complex needs. You’ll handle a smaller caseload of high-needs clients while mentoring and guiding a team of Case Managers. About the Organisation: This well-established not-for-profit provider is highly regarded for its compassionate, person-centred approach. With a focus on enabling independence and dignity, they support older Australians to live well at home through high-quality care and tailored services. What You'll Do: Manage a portfolio of complex Home Care Package (HCP) clients Support onboarding, coaching, and ongoing development of other Case Managers Act as a senior point of contact for escalation and problem-solving Collaborate with internal clinical, finance and rostering teams to ensure seamless care delivery Uphold quality, compliance, and best-practice service coordination under Aged Care Quality Standards About You: Proven experience in case management within the aged care or community care sector Confident in managing complex client needs and navigating diverse situations Enjoy mentoring and supporting team development In-depth knowledge of HCP funding and consumer-directed care models A clinical background (RN, EN or Allied Health) is desirable but not essential Compassionate, organised and solutions-focused Why Join? Step into a senior position with real influence and leadership Flexible hybrid working (home office) Competitive salary not-for-profit salary packaging Work in a supportive, inclusive and mission-driven organisation Ongoing opportunities for professional development If you're ready to make a meaningful impact in the aged care space while advancing your career, we’d love to hear from you. To express interest or discuss further contact Syrena for a confidential chat: Syrena Bayne (Recruitment Consultant) - 0483 931 593 | syrena@e4recruitment.com.au *E4 are recruiting for multiple positions and are happy to compare different available options with you*