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Program support & client system officer

Sa Health
Posted: 9 June
Offer description

Overview

We're offering an excellent opportunity to join a supportive and dedicated team within the Barossa Hills Fleurieu Local Health Network. As a Program Support Officer, you will deliver high-quality, confidential, and customer-focused administrative and business support to clients, staff, and visitors across the region.

This position supports essential healthcare services and requires someone who enjoys working collaboratively and is passionate about making a positive impact on community health.

Who are we?

The Barossa Hills Fleurieu Local Health Network provides opportunities across sites, with a focus on delivering safe, high-quality, and compassionate care. Our mission emphasizes quality, safety, collaboration, and kindness in service to the community.

Where and how you will work

Based in Kangaroo Island with opportunities across the LHNs, including travel across the Barossa Hills Fleurieu region. The role is within the Community Nursing/Country Health Connect team.

Who are we looking for?

We're seeking a motivated and reliable Program Support Officer – Community Nursing to join our Country Health Connect team within the Barossa Hills Fleurieu Local Health Network. You will be an organised and proactive professional who supports teams in a busy healthcare environment.

You will bring

* Excellent communication and interpersonal skills.
* Strong customer service focus with the ability to handle sensitive and confidential information.
* Sound computer literacy, including proficiency in Microsoft Office and data entry systems.
* Effective time management and the ability to prioritise competing tasks.
* A collaborative and flexible approach to working as part of a team.

How you will contribute

* Deliver high-quality, customer-focused service by managing enquiries, answering calls, greeting visitors, and coordinating appointments and resources.
* Provide comprehensive administrative and clerical support to staff, including assisting leadership and collaborating with internal teams.
* Manage key administrative functions such as ordering supplies, processing invoices, maintaining data systems, and supporting IT/help desk requests.
* Maintain accurate and compliant records, including updating, storing, retrieving, and managing client files in line with retention policies.
* Contribute to continuous improvement by supporting teamwork, participating in planning and quality initiatives, and maintaining effective working relationships.
* Ensure compliance with organisational policies, professional standards, and workplace health, safety, and diversity requirements, while supporting ongoing development and training.

What we offer you in return

* Salary: ASO2 $64,195 to $67,154 p.a. (Pro-rata) + Benefits
* Full time until May 2028 with the possibility of permanency
* Access to generous leave provisions and professional development opportunities
* Relocation financial support may be negotiated, subject to eligibility
* Health and Fitness Benefits: Access to Fitness Passport for staff and families
* Employee Assistance Program for you and your family

What else do you need to know / Essential for success

We require employment checks appropriate to the role, including screening as outlined in the Role Description. The checks may vary by role but are expected to be completed as part of the recruitment process.

Our commitment to diversity & inclusion

BHFLHN is an Equal Opportunities employer committed to an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, people with disability, all genders, and LGBTQI+ communities.

Contact and application details

Please refer to the Role Description below (Job ref: 936485) or reach out to Rebecca MacPherson, Business Support Manager, at 0466 820 984 or rebecca.macpherson@sa.gov.au. Applications close date: 17 June 2026 (closing 18 June 2026, 11:55 PM Cen. Australia Standard Time).

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