Executive Manager / Crew Lead - Customer Identity & Digital Trust Services (Entitlements & Authorisation)You are passionate about creating market leading customer identity experiences to positively drive engagement with customers and keep them safe.You deeply understand customer identity and digital security and have knowledge of industry advancements in these areas.Join us as we transform how identity is done at CBA and build out a modern customer identity platform with services that enable safe, secure and seamless banking through brilliant digital customer experiences.Your TeamWithin Retail Banking Services (RBS) the Customer Identity & Digital Trust Services Domain builds scalable services for consumption across the Enterprise including CBA’s market leading CommBank app, and its desktop asset Netbank, as well as into other business lines such as Business Banking, frontline applications and partners.Your impact and contributionAs the Executive Manager (Crew Lead) for Authorisation and Entitlements, you will be an experienced professional who is driven by a desire to execute on the vision to deliver exceptional customer identity experiences to our customers, bankers and partners.You will lead a value stream to build and guide high performing squads to deliver outcomes that fundamentally shift the customer identity experience and unlock more value. You will be defining and deploying continuous contextual identity assertion and dynamic authorisation to protect customers. You will also be accountable for overseeing the implementation of a sophisticated entitlements engine that will power access and permissions in digital channels. Your passion for and ability to solve complex problems is key to delivering these high-quality solutions to market. You will draw from your strong digital delivery experience to constantly push the boundaries of innovation to deliver market leading capability and make CBA the safest place for customers to manage their money.You will partner with Group Security and Retail Technology to contribute to the vision, strategy and roadmap for dynamic authorisation and entitlements. You will have strong experience in identity and authentication solutions, protocols/standards and products.You have a high tolerance for complexity and ambiguity coupled with the resilience and tenacity to see things through. You have experience working in a fast paced, agile environment and use leading practices with an appreciation for the value of continuous delivery.See yourself in our teamWe are here to build world-class experiences for our customers that go beyond design to improve the financial wellbeing of each user. As someone who naturally balances product strategy, deep thinking with imagination and design, you’re a natural for coming up with great ideas. As a team we’re constantly striving to be the best in digital, pushing the boundaries to provide an unrivalled, personalised user experience across every product. Our diverse teams are dedicated to learning, sharing knowledge and continuous improvement. Innovation, passion and creativity shape our culture.We’re interested in hearing from an experienced executive leader with relevant skills and experience including:Demonstrated leadership, influencing and facilitation skills with a range of senior stakeholdersProven track record in building high performing teams across business and technologyExperience in customer identity and digital security, with knowledge of authorisation and entitlements frameworks and implementations desirableEnd to end accountability for setting the strategic direction and roadmap, as well as delivering complex initiativesStrong organisational skills with the ability to operate independently in a dynamic, fast-paced environmentProven success in implementing innovative technology and digital security solutions to strengthen controls in preventing fraud and scamsExpert written communication and presentation skillsIf this sounds like you, apply today!Here, you’ll collaborate with the best engineers in the country that emphasise open communication, quality work and a culture of excellence. And your hard work will pay dividends, being able to tap into flexibility, great rewards and the ability to drive your own career growth, knowing you’ll have our support every step of the way.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.You are passionate about creating market leading customer identity experiences to positively drive engagement with customers and keep them safe.You deeply understand customer identity and digital security and have knowledge of industry advancements in these areas.Join us as we transform how identity is done at CBA and build out a modern customer identity platform with services that enable safe, secure and seamless banking through brilliant digital customer experiences.Your TeamWithin Retail Banking Services (RBS) the Customer Identity & Digital Trust Services Domain builds scalable services for consumption across the Enterprise including CBA’s market leading CommBank app, and its desktop asset Netbank, as well as into other business lines such as Business Banking, frontline applications and partners.Your impact and contributionAs the Executive Manager (Crew Lead) for Authorisation and Entitlements, you will be an experienced professional who is driven by a desire to execute on the vision to deliver exceptional customer identity experiences to our customers, bankers and partners.You will lead a value stream to build and guide high performing squads to deliver outcomes that fundamentally shift the customer identity experience and unlock more value. You will be defining and deploying continuous contextual identity assertion and dynamic authorisation to protect customers. You will also be accountable for overseeing the implementation of a sophisticated entitlements engine that will power access and permissions in digital channels. Your passion for and ability to solve complex problems is key to delivering these high-quality solutions to market. You will draw from your strong digital delivery experience to constantly push the boundaries of innovation to deliver market leading capability and make CBA the safest place for customers to manage their money.You will partner with Group Security and Retail Technology to contribute to the vision, strategy and roadmap for dynamic authorisation and entitlements. You will have strong experience in identity and authentication solutions, protocols/standards and products.You have a high tolerance for complexity and ambiguity coupled with the resilience and tenacity to see things through. You have experience working in a fast paced, agile environment and use leading practices with an appreciation for the value of continuous delivery.See yourself in our teamWe are here to build world-class experiences for our customers that go beyond design to improve the financial wellbeing of each user. As someone who naturally balances product strategy, deep thinking with imagination and design, you’re a natural for coming up with great ideas. As a team we’re constantly striving to be the best in digital, pushing the boundaries to provide an unrivalled, personalised user experience across every product. Our diverse teams are dedicated to learning, sharing knowledge and continuous improvement. Innovation, passion and creativity shape our culture.We’re interested in hearing from an experienced executive leader with relevant skills and experience including:Demonstrated leadership, influencing and facilitation skills with a range of senior stakeholdersProven track record in building high performing teams across business and technologyExperience in customer identity and digital security, with knowledge of authorisation and entitlements frameworks and implementations desirableEnd to end accountability for setting the strategic direction and roadmap, as well as delivering complex initiativesStrong organisational skills with the ability to operate independently in a dynamic, fast-paced environmentProven success in implementing innovative technology and digital security solutions to strengthen controls in preventing fraud and scamsExpert written communication and presentation skillsEffective interpersonal skills – collaboration, influencing, negotiation, conflict resolution.If this sounds like you, apply today!Here, you’ll collaborate with the best engineers in the country that emphasise open communication, quality work and a culture of excellence. And your hard work will pay dividends, being able to tap into flexibility, great rewards and the ability to drive your own career growth, knowing you’ll have our support every step of the way.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 20/06/2025About the companyThe Commonwealth Bank of Australia, or CommBank, is an Australian multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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