Imagine transforming smiles and lives with every patient you meet.
If you're empathetic, patient-focused, and driven to provide nothing less than exceptional care, we want you on our team
We are currently recruiting on behalf of an All -on- 4 Focused Dental Clinic in Cairns - QLD .The clinic are seeking an exceptionalReceptionist / Treatment Coordinator to join their friendly and supportive team. The main responsibility of the role is Treatment Coordinator. You may be required to assist as receptionist where you will be the first point of patient contact.
This is an exciting opportunity to play a key role in greeting patients and providing an exceptional first impression. As Treatment Coordinator/ Reception you will guide patients through their implant treatment journey and smile transformation.
About the Role
As an All-on-4 Treatment Coordinator you have an important role in the clinic, you will guide the patients through their implant journey and smile transformation, ensuring a smooth and positive experience from enquiry to completion. You will also collaborate with clinicians and be responsible for managing treatment plans and delivering exceptional patient experiences. Your day-to-day responsibilities will include:
* Conducting consultations with patients to explain treatment options and financial plans.
* Coordinating appointments and ensuring smooth scheduling with clinicians.
* Building strong patient relationships and providing ongoing support throughout their treatment journey.
* Assisting patients in understanding costs, health fund claims, and payment options.
* Scheduling treatment appointments and payments
* Working closely with the dental team to ensure a seamless patient experience.
* Achieving set KPI's and best practices
About You
We are looking for someone who is:
* Warm, empathetic, and professional with excellent communication skills.
* Highly organised with strong attention to detail.
* Experienced in dental, medical, or allied health (preferred, but not essential if you have strong customer centric skills).
* Confident in presenting treatment plans and financial discussions.
* A team player who thrives in a busy, patient-focused environment.
* Must have excellent professionalism and presentation levels
* Current Treatment Coordinator or Patient Coordination preferred but not essential
* Australian work rights are required for this position.
* Must be able to commit to Hours/ Days Below
What's on Offer
* Full Time Role ( Mon- Friday) 730am-530pm
* Competitive remuneration based on experience.
* Supportive and welcoming team culture.
* Full Onboarding and Treatment Coordinator training provided.
* The chance to truly make a difference in patients' lives
How to Apply
If you're looking for a rewarding career, we'd love to hear from you.
So if you are serious about the role please apply below
* Hit Apply & Uploadyour resume
* Or email to - make sure to reference role in email.