Overview
- Oversee shop operations, repairs, and inventory.
- Lead and schedule technicians and sales staff.
- Train new team members and conduct performance reviews.
- Assist customers with repairs, quotes, and escalations.
- Upsell accessories and protection plans.
- Manage payments, expenses, and daily reporting.
- Ensure repair quality and workplace safety.
- Drive marketing, promotions, and partnerships.
What We're Looking For
- Minimum 1-2 years experience in retail, operations, or team leadership.
- Strong communication and customer service skills.
- Ability to manage staff, workflow, and finances.
- Minimum 1-2 years hands-on mobile/laptop repairs experience required.
- Organised, proactive, and growth-focused mindset.
- Australian work rights required for this position.
Why Join Us?
- Be part of a growing tech repair business.
- Supportive team and prospect to make an impact.
- Competitive pay and career growth opportunities.
Application Questions
- Which of the following statements best describes your right to work in Australia?
- How many years\' experience do you have as a Repair Technician?
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📌 Store Manager & Repair Technician
🏢 @
📍 City of Gold Coast