Job Opportunity
As a leading financial services and technology company, we are seeking an experienced professional to join our team in the role of Transition Manager.
The Transition Manager will be responsible for managing new and existing APAC Fund Services client BPO Transitions and Client Implementations. This will involve delivering high-quality outcomes and exceptional client experiences through efficient project management and effective communication.
The ideal candidate will have at least 10 years of experience in financial services and delivery, with a strong track record of managing transitions projects, including client onboardings, exits, fund launches, closures, restructures, and other related multi-stream projects.
They will also possess polished interpersonal and client-engagement skills, with the ability to delegate and provide direction to specialist staff. Strong experience using Atlassian tools, SharePoint, and Microsoft Office is essential.
Responsibilities will include:
* Managing transitions from discovery phase through to delivery execution
* Liaising and working with BPO teams, fund managers, custodians, and other interested third parties
* Ensuring all tasks associated with each initiative are completed and communicated effectively to relevant teams
* Participating in and driving operational process design with clients, stakeholders, and internal teams
* Agreeing initiative objectives and effectively scoping each project
* Setting and delivering via standard and best practice methodologies
* Communicating with stakeholders to clarify desired outcomes
* Ensuring best practice processes are followed and administering job allocations and financials
* Reviewing and analysing scope and submitting progress reports to stakeholders and senior managers
This is an exciting opportunity for a seasoned professional to join our dynamic team and contribute to the success of our organisation.