OverviewVIV FOODS PTY LTD T/A PIATO is hiring a Full-time Restaurant Supervisor in Cairns City, QLD.
Apply now to be part of our team.Position: Restaurant SupervisorCompany: VIV FOODS PTY LTDLocation: Pier Point Rd, CairnsKey DetailsEmployment Type: Full-timeSalary: $75,000 – $85,000 per yearSchedule: 8-hour shifts (day, afternoon, and evening)Expected salary: $75,000 - $85,000 per yearWork location: In-person at PiatoRole SummaryAs the Restaurant Supervisor at Piato, you will be responsible for managing the daily operations of the restaurant, ensuring smooth service, and leading the front-of-house team to deliver exceptional dining experiences.
This position requires a proactive, detail-oriented individual with strong leadership and organizational skills.Key ResponsibilitiesTeam Leadership: Supervise, train, and mentor front-of-house staff to ensure excellent service; coordinate staff schedules to ensure adequate coverage during service hours; conduct pre-service briefings and provide clear communication of service expectations.Operational Management: Monitor and maintain restaurant standards, including cleanliness, presentation, and ambiance; manage inventory levels for front-of-house supplies and liaise with suppliers as needed; ensure compliance with health and safety regulations.Customer Service: Greet and interact with guests to ensure satisfaction, address concerns promptly; manage reservations and oversee seating arrangements to optimize service flow; handle customer inquiries, feedback, and complaints professionally.Financial Oversight: Monitor daily financial transactions, including cash handling and POS system management; assist in tracking revenue and expenses to meet performance targets; provide input into pricing strategies and promotional activities.Wine and Beverage Service: Oversee the wine and beverage program, including staff training on pairings and service; ensure compliance with licensing regulations.Qualifications and SkillsCertificate IV in Hospitality or equivalent (mandatory).
Minimum of 1 year of full-time relevant supervisory experience (at least 20 hours per week).
Proven leadership and team management skills.Strong knowledge of food and beverage service procedures.Excellent communication, problem-solving, and interpersonal skills.Flexibility to work evenings, weekends, and public holidays.RequirementsWork pass will be provided for this roleThis role is an urgent hireAny time availability for workBenefitsEmployee discountVisa sponsorshipOvertime payPerformance bonusExperience: Supervisory: 1 year (Required)Work Authorisation: Australia (Required)Note: Please do not share bank or credit card details when applying for jobs.
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