Education Support Specialist
We are seeking a dedicated and passionate Education Support Specialist to join our Data Team in Sunshine Coast.
This role will involve providing support to staff and students in utilizing technology, collaborating closely with the Education Team and key contacts from the school, and responding to and resolving support requests using established processes and procedures.
The ideal candidate will have an authentic passion for teaching and supporting others, effective communication skills, and the ability to explain technical scenarios in a clear and understandable manner.
Prior experience with the Compass Learning Management System would be advantageous. This is a 12 month contract full-time hybrid position, with 3 days onsite and 2 days remote.
* Key Responsibilities:
* • Collaborate closely with the Education Team and key contacts from the school
* • Provide support to staff and students in utilizing technology
* • Respond to and resolve support requests using established processes and procedures
* • Empower individuals by helping them develop basic troubleshooting skills for common platforms
* • Create and develop training resources in various formats for staff, students, and parents
* • Lead training sessions to introduce new technologies and enhance existing skill levels
About This Role
This role is based in an education setting and requires strong relationships with staff from different areas of the school. The successful candidate will also have the opportunity to administer the Learning Management System and other core applications used for teaching and learning.
The ideal candidate will have exceptional attention to detail, proficiency in using technology, and the ability to follow through and complete tasks with a strong focus on customer satisfaction.
* Benefits:
* • Extensive training and development opportunities
* • Discounts and benefits to maximise your money
* • A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs
Why You'll Love Working Here
We celebrate diversity and enable every voice to be heard as we drive to create the world we want. We value innovation, inclusivity, variety, and diverse backgrounds.