**The Opportunity**
We are seeking a proactive and experienced **Administration Officer** to join our agile team in a **full time role**. This position offers variety, exposure across departments, and the chance to work in a fast-paced environment where no two days are the same.
You will play a key role in supporting both **Pre-Admissions** and **Front Office** operations, providing a high level of service to patients, staff, and visitors.
**Key responsibilities include**:
- Greeting and signing in patients, staff, contractors, and visitors.
- Operating the hospital switchboard and managing incoming calls.
- Admitting and discharging patients using **Meditech.**:
- Processing payments from patients and external customers.
- Delivering high-quality administrative support across departments.
- Managing pre-admission administrative tasks and patient coordination.
**About You**
You are a confident communicator and natural problem solver with a passion for providing excellent service in a healthcare setting. You bring strong administrative skills, adaptability, and thrive in a team environment.
You will also demonstrate:
- Strong organisational skills and high attention to detail.
- Proficiency in Microsoft Office and general computer systems.
- Moderate Excel skills
- Previous administration experience (healthcare experience is desirable but not essential).
- Excellent time management and the ability to prioritise tasks.
- A positive, team-oriented approach and customer service mindset.
- Confidence in working independently while remaining connected to team priorities.
**About Ramsay Clinic New Farm**
Ramsay Clinic New Farm is one of Brisbane's leading private mental health facilities, part of Ramsay Health Care, a global leader in healthcare with 70+ Australian sites and more than 34,000 employees. We pride ourselves on delivering care guided by The Ramsay Way - "People Caring for People".
**What's in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
**Requirements**:
To be eligible, you must:
- Provide a current **National Police Check** (within the past 12 months)
- **Provide proof of immunisation**:
- Hold or be willing to obtain a **Working With Children Check** (as required)
**How to Apply**
- For enquiries, please contact:
📌 Admissions Officer
🏢 Ramsay Health Care
📍 Brisbane