Overview
The EPR Infrastructure Manager will lead the team responsible for the EPR estates maintenance and support, ensuring optimal performance and availability of the EPR system. This role involves strategic planning, team management, and collaboration across technical and application teams to maintain a robust infrastructure that aligns with organisational objectives. The role is critical for ensuring the stability, performance, and security of the server estate supporting the EPR system. The EPR Infrastructure Manager will contribute to the Trust's healthcare initiatives and work within the ESNEFT environment.
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients own homes. We are one of the largest NHS organisations in England, employing more than 12,000 staff. We offer training and development opportunities, flexible working options, a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services. Our philosophy is that Time Matters to everyone; we focus on reducing time delays for staff and patients. We are investing in a digital transformation with Epic to bring a leading EPR system to ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge, we want to hear from you.
Responsibilities
* Lead and manage the team responsible for server estate deployment, maintenance, and support within the EPR Infrastructure unit.
* Oversee the design, configuration, deployment, and maintenance of server and database environments supporting EPR applications, ensuring high availability and performance.
* Collaborate with the BI team and other stakeholders to ensure seamless integration between the database and server infrastructures.
* Develop and implement server and database deployment strategies in alignment with trust growth plans and project initiatives.
* Lead the team on proactively monitoring server and database environments, identifying and addressing performance bottlenecks and potential issues to maintain optimal system performance.
* Engage in capacity planning exercises to ensure server and database resources meet the Trust's requirements and facilitate scalability.
* Lead disaster recovery planning and failover/fallback exercises for the Epic infrastructure, ensuring timely recovery in case of failures and minimizing data loss.
* Collaborate with vendors, technical teams, and end-users to troubleshoot Epic Infrastructure incidents and problems, and implement solutions.
* Define, document, and enforce server and database support policies, guidelines, and procedures, ensuring adherence to industry best practices and ITIL standards.
Qualifications and Experience
* Experience in leading infrastructure teams and managing server and database environments in an enterprise setting.
* Strong knowledge of EPR/Epic infrastructure considerations is desirable.
* Ability to plan capacity, manage incidents, and implement DR/failover processes.
* Experience collaborating with cross-functional teams and external vendors.
* Understanding of ITIL practices and related policy development.
Employment Type
* Contract
Job Function
* Information Technology
Industries
* Data Infrastructure and Analytics
Note: For full details of the responsibilities and duties of this role please see the attached job description. LNKD1_UKTJ
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