Client Services Coordinator Job Description
We are seeking a detail-oriented and customer-focused individual to support our sales team with administrative tasks, client inquiries, and reporting. As a key contact in the Account Manager's absence, you will ensure seamless client service and maintain a high level of professionalism.
About the Role
This is an entry-level role that requires strong organizational skills, attention to detail, and excellent communication abilities. You will work closely with the sales team to provide administrative assistance, handle client requests, and support client activity and reporting.
Responsibilities
* Support the Sales Team with timely and detailed administrative assistance.
* Ensure client satisfaction by handling inquiries, requests, and supporting client activity and reporting.
* Act as a key contact in the Account Manager's absence to maintain seamless client service.
* Provide support to the wider team to foster collaboration and ensure smooth office operations.
Requirements
We are looking for a go-getter attitude, a customer-focused mindset, and a willingness to learn and grow in your career. Strong organizational skills, attention to detail, and excellent communication abilities are essential for this role.
Benefits
* A 9-day fortnight trial to support your work-life balance.
* Training and development opportunities to help you grow in your career.
* Wellbeing Perks – Extra leave for your birthday and volunteering, plus free and discounted concert and footy tickets.
* Industry-leading Paid Parental Leave – 20 weeks paid leave for the primary carer, with a gender-neutral policy.
* Salary Packaging – Access novated leasing and exclusive discounts on top brands and gyms.
* SCA GIGs – Our internal talent development program helps you cross-skill and grow within SCA.
* An award-winning culture that values your unique self, fosters creativity, and supports your career growth.