Why Join Us?
We love what we do and support each other to hit our goals. We offer team member discounts, holistic wellbeing programs, and a fun, supportive, collaborative environment.
What is the Role?
Assistant Store Manager – Rockhampton, Sunday‑Thursday roster.
The Assistant Store Manager is a dynamic retail leadership position where your expertise and leadership will support the Store Manager in driving performance, fostering a customer‑centric culture, and uplifting team capability.
Key Responsibilities
* Partner with the Store Manager to drive sales performance and achieve targets through effective selling of merchandise.
* Work with customers to make their home vision a reality—provide styling solutions, recommend product, upsell and cross‑sell by ascertaining customer needs.
* Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service.
* Support day‑to‑day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members.
* Help develop and implement strategies that maximize sales and customer service targets, thereby driving store performance.
Who are we looking for?
You have a strong retail background, commercial acumen, and passion for customer service. You thrive in a team environment, lead people, and bring energy, resilience, and a hands‑on approach to everything you do.
Qualifications and Requirements
* 2‑3+ years experience in retail sales with a proven track record of achieving targets.
* Strong commercial acumen and a results‑driven mindset that turns strategies into success stories.
* Ability to coach, guide, and motivate teams to deliver exceptional customer service.
* Resourceful with a can‑do attitude and ability to solve problems and provide solutions.
* Ability to balance customer care, team development, and administrative tasks.
* Genuine interest in home‑styling, furniture, or creating welcoming living spaces is a plus.
* Keen to live our values – WeAddValue, WeAreDistinctive, WeMakeItPersonal, WeAreExperts, WeKeepItReal.
* As a furniture store, the role involves regular manual handling of products, including lifting, carrying, and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.
* * Applicants must be an Australian citizen, resident, or already hold a valid visa to work in Australia.
Equal Opportunity Statement
Early Settler is an equal opportunity employer. We consider all applicants without regard to age, disability, gender, origin, race, religion, sexual orientation, marital status, or other protected attributes.
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