Global Vision Recruitment on Behalf of Citiclub Hotel T/A Ninth Grange Pty Ltd Position: Hotel Manager Salary: $65,000 to $78,000 plus 11.5% superannuation Hours: 38 Mode: Full-time Location: 113 Queen St, Melbourne, VIC 3000 Experience Required: Minimum 2 years of professional experience in a commercial kitchen Responsibilities include but are not limited to:
* Overseeing daily hotel operations and ensuring exceptional customer service is delivered to guests
* Managing and supervising hotel staff, including hiring, training, and performance management
* Developing and implementing policies and procedures to ensure efficient hotel operations and compliance with relevant laws and regulations
* Managing budgets, financial plans, and forecasting hotel revenues
* Building and maintaining relationships with clients, vendors, and suppliers
* Implementing strategies to increase hotel occupancy and revenue
* Handling guest complaints and resolving issues in a timely and professional manner
* Maintaining and monitoring hotel facilities and equipment to ensure they are in good working condition Preparing and presenting regular reports to senior management
Qualifications: •Bachelor’s degree in Hotel Management or relevant area of study Other Skills & Requirements:
* A minimum of 2 years’ experience in a Hotel Manager or equivalent role
* Strong leadership, interpersonal, and communication skills
* Excellent customer service skills and the ability to handle guest complaints and resolve issues effectively
* Excellent problem-solving and decision-making skills
* Strong financial management skills, including budgeting, forecasting, and financial analysis
* Proficient in using hotel management software (Especially RMS) and systems
* Excellent organizational and time-management skills
If you have a passion for hospitality and experience in managing a hotel, we invite you to apply for this exciting opportunity!