About Us
We help families live better for less. Since 1952, we've been providing unbeatable deals and exceptional service with home appliances and consumer electronics.
We offer the best value, world-class brands and exceptional customer service across our store network, online, and in our commercial division.
Why Work With Us
* Fast-paced environment where diversity is celebrated, and creativity and ideas are valued.
* Competitive remuneration to recognise our team's effort, including sales commission and incentives.
* Access to career opportunities and training programs as part of the JB Hi-Fi Group.
* Fantastic discounts across the group, including VIP supplier pricing and promotions.
* 12 weeks paid parental leave and flexible working models.
* Employee Assistance Program and Helping Hands workplace giving program.
* Commitment to sustainability, aiming for net zero carbon emissions by 2030.
Job Description
Coordinate and supervise a designated area or functions within the store, driving sales, creating a positive customer experience and profitable growth.
Key Responsibilities
* Deliver exceptional customer service.
* Deliver quality, profitable sales according to budget.
* Collaborate as part of a team to answer queries.
* Presentation of visual merchandise to a quality standard.
* Monitor and assist with web orders, including picking, packing and delivery.
* Ensure sales activities meet compliance and legislative requirements.
Qualifications
* Customer Focus - everything through the customer's eyes.
* Drives Results - achieving results even under tough circumstances.
* Develops Talent - identifying and developing talent to build careers and meet organisational goals.