AFGRI Equipment is a Market Leader in Agricultural Equipment. We are one of WA's largest John Deere dealers and have a new and exciting opportunity to share with you!
Our Albany branch is seeking a motivated Service Clerk to join our team and support the delivery of excellent service. This role will work directly with and report to the Service Manager of the Workshop.
About The Role
Raising and closing of repair orders.
Input of technician times to repair orders.
Filing of workshop paperwork.
Liaise between customers, salesman, and suppliers to ensure prompt & on-time delivery of services.
Submit all warranty claims in the subscribed time.
Processing service purchase orders and invoices.
Preparing customer quotes as per technician details.
Maintain records of workshop Work in Progress and technician's productivity.
Generate invoices.
Processing cash sales of EFTPOS
Follow up on Calls
Chasing payment of invoices
Ability to work within a fast-paced environment
Skills and Experience
Previous experience in an administrative support role is advantageous
Excellent customer service skills
High level of attention to detail
Strong numeracy and literacy skills
Well versed in Microsoft Office
Solid organisational, interpersonal, analytical, and communication skills.
Excellent phone manner and confidence making phone calls
Conflict resolution
Adaptability
What We Offer
Great team environment
Training and development opportunities
Job security and ongoing support
Team member discount in-store, on brands including John Deere
If this sounds like the role for you, we want to hear from you! Apply now by sending through your resume and a cover letter outlining why you’d be a great addition to our team