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Telstra retail: customer service & sales consultant

Ararat
Telstra
Customer Services agent
Posted: 13 May
Offer description

Overview

Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. You will be continually trained up on the latest cutting-edge tech and gadgets, and your knowledge, progressive sales approach and consultative service will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

Benefits
* We offer the perkiest of perks. When it comes to rewarding our people, we've got so much to be excited about. Some of these include:
* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave - do it your way!
* Unlimited access to 17000 learning programs - something for everyone!
* Monthly performance rewards and recognition programs
* There\'s more! Benefits Your Way - Telstra
Locations and role types
* Locations: we are currently hiring across:
* ARARAT
* HAMILTON
* HORSHAM
* WARRNAMBOOL
* WARRNAMBOOL GATEWAY
* Casual, Part Time- and Full-Time roles available
* Store hours vary - search your store
Responsibilities
* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach (and exceed!) sales targets and KPIs
* The hunger to learn and grow within the role (and beyond!)
* A positive and resilient approach to customer service within a busy environment
Qualifications
* We are looking for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:
* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach (and exceed!) sales targets and KPIs
* The hunger to learn and grow within the role (and beyond!)
* A positive and resilient approach to customer service within a busy environment
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Send an application
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