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Court registry support officer

Wellington
Public Defence Service - New Zealand
Posted: 23 April
Offer description

Court Registry Support Officer – Wellington High Court

Fixed‐Term Opportunity until October 2026

Te Haeata/The Opportunity

As a Court Registry Support Officer, you will support the Court's day‐to‐day operations by providing administration support and customer service. Your day will involve engaging with participants, including lawyers, judges, and the public – whether over the phone, face to face, or via email. You will work closely with Court Registry Officers and support them while they take court and manage case files.

Day to day tasks

* Providing timely and efficient customer service
* Supporting judges and Court Registry Officers both in and out of the courtroom
* Providing general administrative support for Court Registry Officers, including photocopying, scanning, and file management
* Managing the incoming and outgoing mail
* Monitoring the email inbox, sorting, distributing and replying to emails as appropriate
* Data entry
* Providing support and advice to our diverse customer base
* Answering telephone calls and directing enquiries to the relevant person where appropriate
* Ensuring court files are prepared and delivered to the appropriate judge within the required timeframe

Ō Pūkenga/Skills And Experience

To be successful in this role, you will have proven customer service experience, be confident, able to multitask, flexible, and easily adapt to change. You will also enjoy a challenge and be motivated to learn.

Hours of work will fall within the standard business day (8 – 6 pm) and will vary from week to week, up to 40 hours per week. There are no guaranteed hours as the scale of work to be completed is yet to be determined.

Mō Mātou / About Us

We welcome and support people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions.

Benefits

* 4.4 weeks holiday leave
* Flexible work hours where possible
* An online professional development portal
* Access to a variety of inclusive and proactive networks

Utu ā-tau/Salary

The remuneration band for this role is $56,343 to $74,416 – the appointing salary will be based on skills and experience.

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