Job Title: Cyber Infrastructure Expert
About the Role:
We are seeking a highly skilled Cyber Infrastructure Expert to join our team. The ideal candidate will have extensive knowledge and experience in systems integration, infrastructure implementation, and operational readiness activities.
Key Responsibilities:
* Act as a technical subject matter expert across multiple classified and unclassified government networks.
* Deliver infrastructure project activities including build, configuration, and deployment of systems.
* Lead server provisioning, software installation, patching, and upgrade tasks in line with change management processes.
* Configure, deploy, and migrate infrastructure components such as servers, storage, cloud services (including AWS), and virtual environments.
* Ensure systems are built to meet security standards and architectural design requirements.
* Provide Level 3 Wintel support across corporate and government platforms.
* Support physical and virtual infrastructure builds, including Microsoft Windows, Linux (Red Hat), SQL Server, VMware, and Citrix.
* Develop and maintain technical documentation including system configurations, deployment guides, and support runbooks.
* Assist with developing deployment plans, rollback procedures, and transition documentation for business-as-usual teams.
* Contribute to project status reporting and operational readiness reviews.
* Work collaboratively with project managers, architects, operations teams, and vendors to align technical delivery with project goals.
* Ensure compliance with ITIL processes, security controls, and governance procedures.
* Identify, escalate, and assist in mitigating technical risks and improvement opportunities.
* Support handover of services to sustainment teams, including training, mentoring, and documentation handover.
* Validate Technical Recovery Plans (TRPs) as part of the transition to BAU.
Qualifications, Skills and Experience:
* Demonstrated knowledge & experience in Microsoft Server 2016/2019 products and integrated technologies.
* Demonstrated knowledge & experience in Active Directory & Identify Management Services.
* Demonstrated Knowledge & experience in Red Hat Linux.
* Demonstrated Knowledge & experience in Vmware Vsphere 7.
* Demonstrated Knowledge in Microsoft SQL Server 2019.
* Demonstrated Knowledge & experience in Citrix Studios & Director.
* Demonstrated Knowledge & Experience in Backup and disaster recovery (eg Veeam, Commvault).
* Proficiency in advanced scripting.
* ITIL V3/V4 certification.
* NV2 security clearance is required.
Benefits:
* A workplace culture that promotes innovation and collaboration.
* Flexible working conditions and competitive salary.
* Paid parental leave, reservist leave, income protection, and corporate rewards.
* Career development opportunities through online learning, mentorship, and career pathways.